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Update feedback form note #21489

Merged
merged 5 commits into from
Nov 26, 2024
Merged

Update feedback form note #21489

merged 5 commits into from
Nov 26, 2024

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nbradbury
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@nbradbury nbradbury commented Nov 22, 2024

Fixes #21475

This PR updates the feedback form so that the note about the form not being for support is more prominent and more clearly worded. It also adds a link to the "Contact Support" screen.

When the link is clicked, I simply return the user to the Help screen where the user can see and tap the "Contact Support" link. I chose to do this to inform the user where "Contact Support" is, but I was torn between doing that or going straight to the support screen. Opinions welcome!

feedback

@nbradbury nbradbury added Support User Feedback Users need something added or fixed labels Nov 22, 2024
@dangermattic
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dangermattic commented Nov 22, 2024

2 Warnings
⚠️ strings.xml files should only be updated on release branches, when the translations are downloaded by our automation.
⚠️ PR is not assigned to a milestone.

Generated by 🚫 Danger

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sonarcloud bot commented Nov 22, 2024

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Jetpack📲 You can test the changes from this Pull Request in Jetpack by scanning the QR code below to install the corresponding build.
App NameJetpack Jetpack
FlavorJalapeno
Build TypeDebug
Versionpr21489-b02e3d9
Commitb02e3d9
Direct Downloadjetpack-prototype-build-pr21489-b02e3d9.apk
Note: Google Login is not supported on these builds.

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WordPress📲 You can test the changes from this Pull Request in WordPress by scanning the QR code below to install the corresponding build.
App NameWordPress WordPress
FlavorJalapeno
Build TypeDebug
Versionpr21489-b02e3d9
Commitb02e3d9
Direct Downloadwordpress-prototype-build-pr21489-b02e3d9.apk
Note: Google Login is not supported on these builds.

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codecov bot commented Nov 22, 2024

Codecov Report

Attention: Patch coverage is 0% with 17 lines in your changes missing coverage. Please review.

Project coverage is 39.44%. Comparing base (09d8ee0) to head (b02e3d9).
Report is 35 commits behind head on trunk.

Files with missing lines Patch % Lines
...android/ui/main/feedbackform/FeedbackFormScreen.kt 0.00% 17 Missing ⚠️
Additional details and impacted files
@@           Coverage Diff           @@
##            trunk   #21489   +/-   ##
=======================================
  Coverage   39.44%   39.44%           
=======================================
  Files        2121     2121           
  Lines       99564    99564           
  Branches    15313    15313           
=======================================
  Hits        39277    39277           
  Misses      56806    56806           
  Partials     3481     3481           

☔ View full report in Codecov by Sentry.
📢 Have feedback on the report? Share it here.

@nbradbury nbradbury marked this pull request as ready for review November 23, 2024 14:15
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@jkmassel jkmassel left a comment

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I tested it on-device and in an emulator and it works as described!

@@ -1148,7 +1148,8 @@
<string name="feedback_form_attachment_already_added">Attachment already added</string>
<string name="feedback_form_unable_to_create_tempfile">Unable to create temporary file</string>
<string name="feedback_form_add_attachments">Add attachments</string>
<string name="feedback_form_note">If you need support, please get in touch using the \"Contact Support\" screen</string>
<string name="feedback_form_note_text">Please note this is not a support form, and we will not be able to reply. If you need support, please use our "</string>
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What is the trailing " for?

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It's a trailing space, because feedback_form_note_link ("Contact Support screen") is appended to this string as a link.

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Screenshot 2024-11-25 at 5 39 05 PM

@nbradbury nbradbury merged commit cbb6131 into trunk Nov 26, 2024
27 checks passed
@nbradbury nbradbury deleted the issue/21475-feedback-form-note branch November 26, 2024 17:54
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Change wording and position of feedback form note
4 participants