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Additional fields for Teams Call Queues #5070

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Pull Request (PR) description

This PR introduces several new fields to the export of Teams Call Queues in the Microsoft365 DSC project. These changes enhance the customization and detail provided during the export, particularly around call queue handling, voicemail prompts, and redirection actions.

Added Fields:

•	Boolean
•	EnableOverflowSharedVoicemailSystemPromptSuppression
•	EnableTimeoutSharedVoicemailSystemPromptSuppression
•	String
•	NoAgentAction – Accepted values: {“Queue”, “Forward”, “Disconnect”, “ForwardVoicemail”, “SharedVoicemail”}
•	NoAgentActionTarget
•	NoAgentSharedVoicemailTextToSpeechPrompt
•	NoAgentSharedVoicemailAudioFilePrompt
•	OverflowRedirectPersonAudioFilePromptFileName
•	OverflowRedirectVoiceAppAudioFilePromptFileName
•	OverflowRedirectPhoneNumberAudioFilePromptFileName
•	OverflowRedirectVoicemailAudioFilePromptFileName
•	TimeoutSharedVoicemailAudioFilePromptFileName
•	TimeoutDisconnectAudioFilePromptFileName
•	TimeoutRedirectPersonAudioFilePromptFileName
•	TimeoutRedirectVoiceAppAudioFilePromptFileName
•	TimeoutRedirectVoicemailAudioFilePromptFileName
•	MusicOnHoldFileName
•	NoAgentSharedVoicemailAudioFilePromptFileName
•	WelcomeTextToSpeechPrompt
•	WelcomeMusicFileName

Purpose

The inclusion of these fields aims to provide users with greater flexibility and control over their Teams Call Queue configurations. This is particularly useful in scenarios requiring customized voicemail prompts, redirection actions, and specific handling behaviors when no agents are available.

This Pull Request (PR) fixes the following issues

None

@matthewmgamble
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@microsoft-github-policy-service agree

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@NikCharlebois NikCharlebois left a comment

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  • Please add an entry in the changelog.

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