ADS issue when running ./manage_services.sh start

[sivashankerN]

Getting following error

./manage_services.sh start
mongod (pid 14977) is running...
Starting all services.
http logging service started
localhost:8239
localhost:8239
ERROR:tornado.general:Uncaught exception
Traceback (most recent call last):
File "/usr/lib/python2.6/site-packages/tornado-4.5.1-py2.6-linux-x86_64.egg/tornado/http1connection.py", line 722, in _server_request_loop
ret = yield conn.read_response(request_delegate)
File "/usr/lib/python2.6/site-packages/tornado-4.5.1-py2.6-linux-x86_64.egg/tornado/gen.py", line 1055, in run
value = future.result()
File "/usr/lib/python2.6/site-packages/tornado-4.5.1-py2.6-linux-x86_64.egg/tornado/concurrent.py", line 238, in result
raise_exc_info(self._exc_info)
File "/usr/lib/python2.6/site-packages/tornado-4.5.1-py2.6-linux-x86_64.egg/tornado/gen.py", line 307, in wrapper
yielded = next(result)
File "/usr/lib/python2.6/site-packages/tornado-4.5.1-py2.6-linux-x86_64.egg/tornado/http1connection.py", line 159, in _read_message
max_bytes=self.params.max_header_size)
File "/usr/lib/python2.6/site-packages/tornado-4.5.1-py2.6-linux-x86_64.egg/tornado/iostream.py", line 256, in read_until_regex
self._try_inline_read()
File "/usr/lib/python2.6/site-packages/tornado-4.5.1-py2.6-linux-x86_64.egg/tornado/iostream.py", line 720, in _try_inline_read
self._read_from_buffer(pos)
File "/usr/lib/python2.6/site-packages/tornado-4.5.1-py2.6-linux-x86_64.egg/tornado/iostream.py", line 778, in _read_from_buffer
self._run_read_callback(pos, False)
File "/usr/lib/python2.6/site-packages/tornado-4.5.1-py2.6-linux-x86_64.egg/tornado/iostream.py", line 687, in _run_read_callback
future.set_result(self._consume(size))
File "/usr/lib/python2.6/site-packages/tornado-4.5.1-py2.6-linux-x86_64.egg/tornado/iostream.py", line 910, in _consume
b = (memoryview(self._read_buffer)
NameError: global name 'memoryview' is not defined

CentOS-6.9
python version : 2.6.x

[travula]

@ksripathi

can you look into it?

[sivashankerN]

The above error is occurring because of the proxy in our network.
@ksripathi and I tried modified ovpl code ( which was modified in cluster-automation machine) on base4 cluster setup. There is no error on base4.

We should have solution for ADS running under " NETWORK-PROXY" environment.

[ksripathi]

This issue is raised because of running tornado==4.5.1 version.

Try to downgrade this to tornado==4.3
pip uninstall tornado==4.5.1
pip install tornado==4.3

This will resolve above issue