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Shared mailbox #243

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exander77 opened this issue Nov 10, 2024 · 3 comments
Open

Shared mailbox #243

exander77 opened this issue Nov 10, 2024 · 3 comments

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@exander77
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Any way to have multiple account accessing same mailbox?

@mjl-
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mjl- commented Nov 10, 2024

No, that's not possible at the moment.
It's not trivial to add that. Mox currently only keeps mailboxes in an account (in per-account db files). Sharing mailboxes could be implemented in the future by having a separate place to share mailboxes and give access to multiple accounts. Or to give one account access to mailboxes of another account, which would require quite pervasive changes (multiple account handles in an IMAP/webmail/etc connection).

I can think of two workarounds at the moment, which may work depending on your use-case.

  1. Create a new account and give two people access to it.
  2. Create an alias for incoming mail and add two existing accounts as members.

I'm curious how you're plan to use shared mailboxes. Insights into needs/requirements can help with a future implementation.

@exander77
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@mjl- This is basically a business use case, several people communicate with customers, sure there could be single mailbox, but each time person leaves, the password would need to be reset etc., not very good for security, multiple credentials for a single account solves it. Alias doesn't solve it, because then you don't see the previous communication.

I actually have the same model in bank, several people have access to same bank account under different credentials. There could also be read-only credentials for apps and API like purposes.

@mjl-
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mjl- commented Nov 15, 2024

Thanks, yeah, this use-case makes sense. It's also pretty common in
businesses with assistents having access to other people's mailboxes (whole
accounts). IMAP has a mechanism around namespaces for making other mailbox
hierarchies (of other people's accounts) available in an account. Even with
ACLs for configuring access.

I hope to implement this at some point, but it's not easy, which is a good
part of the reason it's not high on the priority list...

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