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[Bug]: No Window in Mac #2803

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6 tasks done
lifeofguenter opened this issue Aug 11, 2023 · 5 comments
Open
6 tasks done

[Bug]: No Window in Mac #2803

lifeofguenter opened this issue Aug 11, 2023 · 5 comments

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@lifeofguenter
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Before you file a bug report

Mattermost Desktop Version

5.4.0

Operating System

macOS 13.5 Apple Silicon

Mattermost Server Version

No response

Steps to reproduce

I unfortunately do not know how to reproduce. The desktop client just stopped working - showing any window

Expected behavior

Observed behavior

Log Output

08:39:42.405 › [MainWindow] Unable to send the message to the main window for message type update-downloads-dropdown

Additional Information

No response

@devinbinnie
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@lifeofguenter I can't reproduce this myself, but I have seen other reports of this. I'm still not sure what's causing it.

Is there a crash message? Do you have any kind of window management software? Is there another machine you can reproduce this on? Is the window hidden at all?

@lifeofguenter
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Unfortunately I do not know how to reproduce. I had to uninstall app and re-install from AppStore. So seems like some local file within the .app got damaged/changed/bricked?

No hidden window via “show all windows”.

@devinbinnie
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Unfortunately I do not know how to reproduce. I had to uninstall app and re-install from AppStore. So seems like some local file within the .app got damaged/changed/bricked?

No hidden window via “show all windows”.

@lifeofguenter Is it fixed now that you've reinstalled?

@xhruso00
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*I have isolated the issue to be related to external monitor. I have my own app that is having the issue but also I am not able to reproduce it.

@devinbinnie
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Is this still an issue for anyone on v5.9?

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