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ERROR: Cannot read properties of undefined (reading 'body') #11225

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DevLenn opened this issue Oct 17, 2024 · 5 comments
Open

ERROR: Cannot read properties of undefined (reading 'body') #11225

DevLenn opened this issue Oct 17, 2024 · 5 comments
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bug It's a bug

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@DevLenn
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DevLenn commented Oct 17, 2024

Operating system

Windows

Joplin version

3.0.15

Desktop version info

Joplin 3.0.15 (prod, win32)

Client-ID: 5bb2083e853b4ec49842c890bb1c467b
Sync-Version: 3
Profil-Version: 47
Unterstützter Schlüsselbund: Ja

Revision: 598677b

Backup: 1.4.1

Current behaviour

Error:
image

What i was trying to do:
image

Expected behaviour

export full backup as RAW joplin export directory
--> error message not clear about the note the issue is due to

Logs

No response

@DevLenn DevLenn added the bug It's a bug label Oct 17, 2024
@laurent22
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Any additional errors in the console?

@DevLenn
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DevLenn commented Oct 18, 2024

@laurent22 nope. neither in the console, nor in the logs

@laurent22
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Any chance you could share a minimal example that replicates the issue?

@mrjo118
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mrjo118 commented Oct 18, 2024

Not entirely sure from the screenshots but I think the window theme suggests it's Windows 11? I wonder if it could be related to the 24H2 update which has caused issues such as #11199

Also I'm not sure why the text and colours look really weird on the screenshots. Is that some sort of accessibility setting on Windows or is it a bug that everything looks like that?

On a side note, I think it could be helpful for the issue template in GitHub to have a field to enter the version of the operating system you are using, especially for mobile

@DevLenn
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DevLenn commented Oct 19, 2024

Any chance you could share a minimal example that replicates the issue?

@laurent22 not really. started taking notes about a year back and now i can't export them... The only "how to reproduce" szenario i can give you is:

  1. export
  2. export everything
  3. RAW - Joplin export directory

I only need to know which note the problem is due to, so i can fix it, is there any way to find out? i really don't want to look note by note if theres a corrupted "thing" in the body. The error occurred from one day to another...

Not entirely sure from the screenshots but I think the window theme suggests it's Windows 11? I wonder if it could be related to the 24H2 update which has caused issues such as #11199

Also I'm not sure why the text and colours look really weird on the screenshots. Is that some sort of accessibility setting on Windows or is it a bug that everything looks like that?

On a side note, I think it could be helpful for the issue template in GitHub to have a field to enter the version of the operating system you are using, especially for mobile

@mrjo118 Nope windows 10, latest version. Error doesn't seem to be realted to any kind of windows update. At least it wasn't like the error occurred the day after an updaten.

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