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Maximum redirects exceeded error connecting to bucket #16427

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OanaLef opened this issue Oct 15, 2024 · 2 comments
Open

Maximum redirects exceeded error connecting to bucket #16427

OanaLef opened this issue Oct 15, 2024 · 2 comments
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s3 AWS S3 Protocol Implementation

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@OanaLef
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OanaLef commented Oct 15, 2024

This ticket system is to report bugs and feature requests. For support, visit the help page first.

I already tried to find the solution online.

  • If you have trouble connecting to a server or your login credentials are not valid, try to resolve the issue with the assistance of your hosting service provider. Any such ticket will be closed with a resolution of thirdparty.

I had our IT department have a look and they said they don't know what the issue could be and they suggested i contact you.

Describe the bug
A clear and concise description of what the bug is.

I have Tried to connect CyberDuck and it' didn't work, i have sent an email with the image of the error i have received to [[email protected]]

The error kept saying Error Failure to read attributes of assets (Maximum redirect 50 exceeded)

To Reproduce
Steps to reproduce the behavior:

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error

1 Open Connection
2 Select Amazon S3 from the dropdown
3 Enter Access Key ID......
4 Enter Secret Access Key:............
5 Expand More Options and enter this into Path:
6 Connect
7 See the Error message appear
Cyber Duck Error 2

Expected behavior
A clear and concise description of what you expected to happen.

Screenshots
If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

  • OS: Windows
  • Version Cyberduck-Installer-9.0.3.42112

Log Files
Please include the log file. You can reach the logging output in Preferences → Connection.

Additional context
Add any other context about the problem here.

@dkocher
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dkocher commented Oct 16, 2024

Please revoke your AWS access key exposed in this ticket.

@dkocher dkocher added the s3 AWS S3 Protocol Implementation label Oct 16, 2024
@dkocher dkocher self-assigned this Oct 16, 2024
@dkocher
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dkocher commented Oct 16, 2024

I cannot reproduce the issue connecting to a path i a bucket in region us-west-2. Please include the log file. You can reach the logging output in Preferences → Connection.

@dkocher dkocher changed the title Issue With CyberDuck Account Connecting Maximum redirects exceeded error connecting to bucket Oct 16, 2024
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