Uploading mov fails from iOS app and from webUI

[szinn]

The bug

I have successfully uploaded some movies but I have two that fail from both the app and from the UI. Tried turning on verbose logging, but there is no info why they failed

The OS that Immich Server is running on

k8s on Talos

Version of Immich Server

v1.121.0

Version of Immich Mobile App

v1.121.0 build 184

Platform with the issue

• Server
• Web
• Mobile

Your docker-compose.yml content

https://raw.githubusercontent.com/szinn/k8s-homelab/refs/heads/main/kubernetes/main/apps/media/immich/app/helm-release.yaml

Your .env content

n/a

Reproduction steps

1. Upload file from web UI fails
   ...

Relevant log output

No response

Additional information

No response

[mmomjian]

This is likely an issue with your VPN, reverse proxy, or cloudflare tunnels.

[szinn]

This appears to be the issue. Moved immich to be internal to my network only and the uploads worked. Going through cloudflare tunnels was removed from the setup

[gadgetusaf]

Cloudflare tunnels limit the size of chunks to 100MB. Do I need to set a specific setting on the server? I understand that if I move this to my internal network, it works as well. but this wont work for family members.

[mmomjian]

There’s no setting - you can’t upload files over 100MB over CF tunnel.

[bo0tzz]

You'll wanna put a proxy-body-size annotation on your ingress, eg https://github.com/immich-app/immich-charts/blob/main/charts/immich/values.yaml#L81

[szinn]

I added that and no success - Also, that is set as a default in nginx config.

[gadgetusaf]

Cloudflare tunnels limit the size of chunks to 100MB.