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Investigate mailchimp syncing issue #416

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bmpickford opened this issue Jul 4, 2023 · 3 comments
Open

Investigate mailchimp syncing issue #416

bmpickford opened this issue Jul 4, 2023 · 3 comments
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bug Something isn't working

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@bmpickford
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bmpickford commented Jul 4, 2023

Mailchimp integration has not been working for the past few years. We want to add them to the Mailchimp subscriber list when the sign up and have checked the box to receive communication

Testing

  • As a user, when I sign up and click the consent tick box to be added to the mailing list, I should get added to the Mailchimp list

  • As a user, when I sign up and DO NOT click the consent tick box to be added to the mailing list, I should NOT get added to the Mailchimp list

@bmpickford bmpickford self-assigned this Jul 4, 2023
@bmpickford bmpickford added the bug Something isn't working label Jul 4, 2023
@astley92
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astley92 commented Jul 6, 2023

Just wondering what you mean by this

Mailchimp integration has not been working for the past few years.

Does this mean we haven't been updating the mailing lists or is it that our mailchimp subscription/account/config is off and it's not working at all, even for the existing mailing list?

Happy to have a look at this one if you haven't already started?

If you are already looking, the bulk of mailchimp stuff is done as a background job in MailchimpUpdateJob happy to chat if it helps.

@bmpickford
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Yeah it still needs some investigation, but essentially our mailing list isn't being updated for some reason. I've started investigating but it's still unclear as to whether it's config or code.

@astley92
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astley92 commented Jul 6, 2023

Yeh gotcha, thanks for that. Do we use a logging service? Papertrail or anything? That's where I'd start but I don't really have access to anything sorry. Also looks like were just using the default queue adapter for active job, should probably make sure thats working as expected.

What do we spin up in production? Just wondering if there's a process for processing background jobs

@bmpickford bmpickford removed their assignment Aug 12, 2023
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