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Document refund policy #3111

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danirabbit opened this issue Nov 7, 2022 · 0 comments
Open

Document refund policy #3111

danirabbit opened this issue Nov 7, 2022 · 0 comments
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@danirabbit
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Problem

We don't currently have our refund policy documented anywhere. Stripe recommends linking it in Checkout to increase conversions.

Proposal

We should probably find a boilerplate refund policy and add it to the website to make it more clear to customers

Prior Art (Optional)

I think Printful might have a stock refund policy for store items that we could use and then clarify the difference for the download
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