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Cannot enable printer in Printers pane #123
Comments
Might be related to #90 |
Still valid using 6 Odin. |
Still valid on 6.1 Jólnir. I also saw that by default my user is not part og the lpadmin group, so I was also unable to control printers via the CUPS web interface. Adding myself to the group and logging out and in again let me at least control the printer via CUPS and I can print, but it would be nice if the Printers tool in settings worked too. |
Perhaps because of this issue, I don't ever see any printer indicator in the systray. Should there be one? Mint, for example, shows an icon and allows you to control the printer from there. Other systems at least show an icon when there are active print jobs. Would be nice to have this but I don't want to open a feature request in case it already exists and is just not appearing because of this issue. |
There is a PR to fix #90 (PR #168) to be submitted for review soon. Not sure that it will fix this particular case as the printer remains disabled even after restarting System Settings. In the other issue, the printer was in fact enabled - it just was not shown as such in the plug until System Settings was restarted. @rdanter There is no systray in the Windows sense. Maybe an indicator in the wingpanel to show info on the print queue would be a good idea however - there is no "wingpanel-indicator-printers" at the moment. Priority is to get the settings plug working! If you are able to test the PRs I have submitted to see whether it fixes your problem please do. |
Prerequisites
Describe the bug
Enabling a printer by toggling its switch to the "on" position does not seem to make the printer functional. Additionally, after relaunching System Settings, the toggle has moved itself back to the "off" position.
To Reproduce
Steps to reproduce the behavior:
I see all 3 printers on my LAN here, as expected. All are marked "Disabled".
At this point, the word "Disabled" still appears below the printer in the list of printers.
Printer is still marked "Disabled"
Toggle switch has reset itself to "off" position.
Expected behavior
Screenshots or screen recordings
Will provide if desired.
Logs
Happy to provide, but I'm new to the OS and not sure which logs are relevant or where they're located. Let me know!
Platform Information
elementary OS 5.0 Juno
Built on Ubuntu 18.04.2 LTS
Linux 4.15.0-66-generic
GTK 3.22.30
Dual-core Intel i7-6560U @ 2.250 GHz
Iris Graphics 540
8 GB Memory
981.1 GB Storage
Additional context
Printer in question is HP LaserJet M402dw.
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