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Unable to connect email account after brand new install of Elementary OS 7 #947

Answered by leolost2605
BruceH2020 asked this question in Q&A
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Hey @BruceH2020,
that certainly isn't how Mail should behave. Usually once at least one mail account got configured this dialog is supposed to go away, so there is definitely something wrong here.
If possible please run Mail from terminal by first executing killall io.elementary.mail. Then run io.elementary.mail and post the output you get in the terminal here.
If you get no output from Mail it would be helpful if you could do the same with the System Settings app by replacing io.elementary.mail with io.elementary.switchboard but then also going through the process of adding your mail account again (if the output includes your Mail address you might want to redact it before posting it her…

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@BruceH2020
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@leolost2605
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