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Error After Payment Completion #7

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seyi-adetunji opened this issue May 8, 2018 · 3 comments
Open

Error After Payment Completion #7

seyi-adetunji opened this issue May 8, 2018 · 3 comments

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@seyi-adetunji
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Hi Support,
I currently installed PrestaShop 7.1 paystack integration, After the customer completes the payment process and the account debited, there is usually a redirect error from paystack back to the website that gives payment successful feedback. Please, can you confirm what we need to do at our end as well as yours too.

@steveamaza
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Hello @seyi-adetunji, we will need some more information. What specific redirect error is happening? Can you provide screenshots? Entry from your server error logs?

(PS: I think you mean PrestaShop 1.7. Please correct me if I am wrong so I can look at the issue with fresh eyes)

@seyi-adetunji
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Yes. Prestashop 1.7. When a customer completes a successful payment and instead of getting order payment confirmation, they get server error page.

@marvelefe
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Please this error still hasn't been fixed. Prestashop 1.7.

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