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Improve error messages displayed in graph error images #663

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zimmermatt opened this issue Aug 31, 2017 · 0 comments
Open

Improve error messages displayed in graph error images #663

zimmermatt opened this issue Aug 31, 2017 · 0 comments

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@zimmermatt
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Splitting out the suggestions from @svachalek and @nathfisher in Issue #19.

Scott's suggestion

Colors would be good, but some clear templating might be more important. Something along the lines of:

There was an internal error in the Atlas server, please report this message to the support team: [internal error message]

or

The load on the Atlas server is currently too high. Please wait a few minutes before resubmitting this query, or contact the support team for further assistance.

or

Query was invalid. Please correct the query and resubmit: [query error message]

or

Your query cannot be processed as written due to the size of the result set. Please consult the FAQ for suggested ways to reduce the size of the result set. [detailed error]

Nathan's suggestion

add some sort of code that could be used to lookup the error information.

@brharrington brharrington added this to the 1.6.0 milestone Aug 31, 2017
@brharrington brharrington modified the milestones: 1.6.0, 1.7.0 Jun 21, 2018
@brharrington brharrington modified the milestones: 1.7.0, 1.8.0 Mar 2, 2023
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