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打不开 #13523

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yunxin829 opened this issue Nov 19, 2024 · 4 comments
Open

打不开 #13523

yunxin829 opened this issue Nov 19, 2024 · 4 comments
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@yunxin829
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librealsense 2.56.2 RELEASE
OS Windows

Intel RealSense Viewer / Depth Quality Tool has crashed with the following error message:

RealSense error calling rs2_create_context_ex(api_version:25602, json_settings:{):
    failed to convert special folder: errno=42

@MartyG-RealSense
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Hello @yunxin829 Advice about the errno=42 error can be found at #13037

#13513 recently also discussed a possibility that the error could be caused by a Windows user account name with a unicode character in it, such as a letter 's' with a line above it.


您好 @yunxin829 关于 errno=42 错误的建议可以在 #13037 找到

#13513 最近还讨论了这种可能性,即该错误可能是由 Windows 用户帐户名中包含 unicode 字符(例如上面有一条线的字母“s”)引起的。

@scrdongmin
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This issue is persistent and is still not resolved.

@MartyG-RealSense
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MartyG-RealSense commented Nov 21, 2024

Does the problem still occur if you use an older realsense-viewer version such as 2.54.2 ?

https://github.com/IntelRealSense/librealsense/releases/tag/v2.54.2

如果您使用旧版本的 realsense-viewer(例如 2.54.2),是否仍会出现此问题?

image

@MartyG-RealSense
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Hello @scrdongmin Do you require further assistance with this case, please? Thanks!

你好@scrdongmin 你需要进一步协助解决此案吗?谢谢!

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